Recent Articles

Condensed Commerce - December 5, 2019

Here's what happened in ecommerce last month. PayPal acquired Honey. Black Friday won big this year. Former Casper execs launches DTC pet wellness venture.

Top 3 Reasons You Can’t Afford to Ignore Emotional Customer Connection

Forge personal bonds with buyers in your digital ecosystem. Creating emotional connections with your B2B or B2C customers is a valuable investment.

Condensed Commerce - November 14, 2019

Here's what happened in ecommerce this month. Amazon is creating its own grocery store chain, WhatsApp creates catalog on their business app and more.

Condensed Commerce - October 31, 2019

Here's what happened in ecommerce this month. Standard Cognition acquired DeepMagic. SAP has new co-CEOs. Warehouse demand & prices are going up.

Holistic? In What Context?

When people think of the holistic, many may not think of it in a business context even if it's not a new concept. Is it an important concept concerning CX?

Condensed Commerce - September 27, 2019

Here's what happened in ecommerce. Nestlé is creating bespoke KitKats. Toys R Us is opening two new stores. Amazon is introducing new inventory APIs.

Condensed Commerce - September 20, 2019

Gen Z is helping brick & mortar. Amazon is giving special preference to their items. Holiday spending expected to rise. Here's what happened in ecommerce.

Why Is It The Year of the Customer?

This year, there has been a trend in the content that we've created: Customers. Reason being? Well, we consider 2019 to be the year of the customer.

Condensed Commerce - September 13, 2019

Walmart expanded its unlimited delivery. Target has a new loyalty program. Syte raised money. So long Google Express. Here's what happened in ecommerce.

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