Recent Articles

Condensed Commerce - March 8, 2019

Who did Airbnb acquire? Who has Alibaba partnered with? This post is curated to help tune-out some of that noise and turn it into information that matters.

Conversational Commerce: Self-Service Support

Once upon a time, all commerce transactions were conducted either in person or over the phone. Either way, both parties were required to have direct conversation before any exchange took place. Fast forward to today, technological advances make it possible to conduct business without ever having...

Condensed Commerce - March 1, 2019

Which marketplace is trying to combat climate change? What's Target+? This post is curated to help tune-out some of that noise and turn it into information that matters.

The Hidden Cost of Poor Managed Services

Through our 20 years of providing managed services, we are often called in for project rescues and major fixes. Our team recently began working with a client who was hoping to get more out of their managed services partner and their solution.

Condensed Commerce - February 22, 2019

What's coming to Instagram? How well is Walmart doing in ecommerce so far? This post is curated to help tune-out some of that noise and turn it into information that matters.

The Next Evolution of Omnichannel Experience is Conversational Commerce

Commerce is at a point of inflection. The proliferation of channels and increasing adoption of digital engagement has challenged the traditional customer journey. Experiences are designed for the channel, not the customer, and journeys are still thought of as a linear progression. However,...

Condensed Commerce - February 15, 2019

What's coming to Coachella? Who broke ties with Walmart? This post is curated to help tune-out some of that noise and turn it into information that matters.

Conversation Still Exists in Commerce

Remember when commerce took place as a literal conversation between buyer and seller?

Condensed Commerce - February 8, 2019

Who's using AR this week? Why is InstaCart changing their tipping policy? This post is curated to help tune-out some of that noise and turn it into information that matters.

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