How well was Prime Day? What's Cargo App? This post is curated to help tune-out some of the noise and tune into information that matters.
WHAT'S GOING ON IN COMMERCE THIS WEEK?
Prime Day sold more than Black Friday and Cyber Monday
Even with everything that could have gone against Amazon on Monday and Tuesday, it didn't seem to stop consumers. It was still able to beat out how many items it sold during the 48 hours than it did during Black Friday and Cyber Monday combined. The total? Over 175 million items. It also is the best time for their own products as well. While electronics is always big, many people used it for their back-to-school shopping as well.
Read more on TechCrunch
Get rewards from uber when using Cargo.
Uber is constantly trying to innovate to keep their customers happy. If it's not giving them a quiet mode, it's giving them in-ride entertainment. The introduction of Cargo does a lot for Uber. It allows customers have access to entertainment for longer rides (for an extra cost) and access to a shopping app, both that only work while in the Uber. The cool thing? Consumers get daily deals that are specific to Uber and they can earn rewards, like 10% back on what they purchased.
Read more on Appuals
Toys R Us plans to come back during the holidays
Not gone nor forgotten, the toy store is coming back. It won't be as big as it was, only opening up two locations, but it's a start. They're not doing it alone though. Tru Kids got the help of b8ta through a partnership, allowing them to not only save the brands from Toys R Us, but also go further with what Toys R Us should be: An experience. This partnership should prove fruitful given that they'll be able to create better CX in store and get analytics that will help them on the path to grow in 2020.
Read more on CNBC
WHAT'S HAPPENING AT SMITH THIS WEEK
Bigger Hearts. Better Outcomes.
Our world is changing at a faster pace every day. See how we get up every morning to help you navigate this change and position for growth. Watch here
How X-Data will drive the Experience Economy
If you watched #BeLikeRuby, you’ll know that we’re passionate about the heart it takes to win in the experience economy. But how do you quantify “heart”? Read more here
If you’d like to discuss these topics further, SMITH can help.
Whether you need to simplify complex sales, are looking to bring conversation to your customer experience, or ready to deploy intelligent replenishment for your customers, let's have a coffee.