Recent Articles

The Hidden Cost of Poor Managed Services

The environments landscape, the code, and the release methodology all required major improvements, and our team had to deal with more than a few obstacles in the process, including one hidden surprise.

Condensed Commerce - February 22, 2019

Let’s get down to what happened in commerce and tech news in the last week. Instagram looks to be bringing fundraising buttons to the platform. Walmart's doing well in the ecommerce realm. eMarketer has put together what you should know from Holiday ecommerce 2018.

The Next Evolution of Omnichannel Experience is Conversational Commerce

Commerce is at a point of inflection. The proliferation of channels and increasing adoption of digital engagement has challenged the traditional customer journey. Experiences are designed for the channel, not the customer, and journeys are still thought of as a linear progression.

Condensed Commerce - February 15, 2019

Let’s get down to what happened in commerce and tech news in the last week. Amazon Lockers will be at Coachella this year. Deliv broke ties with Walmart. David's Bridal is investing more into its online business to bring in more millennial brides.

Conversation Still Exists in Commerce

The most important conversation your customer has with your brand in the coming years might be with a computer. About 27% of customers were unsure whether their last customer service interaction was with a bot or a human, and 40% didn't care who answered their query as long as it was resolved.

Condensed Commerce - February 8, 2019

Let’s get down to what happened in commerce and tech news in the last week. Warby Parker created a better AR app to try on their glasses. InstaCart is changing their tipping system after worker backlash. Pinterest is updating their Shop the Look feature to become more organic and automated.

Did you hear about the Billion Dollar Customer Experience Insight?

There are many incredible ways to understand your customer and improve your customer experience, but there’s another way that goes even deeper, and can be worth billions of dollars when done properly.

Condensed Commerce - February 1, 2019

Let’s get down to what happened in commerce and tech news in the last week. Big box stores are turning into ecommerce fulfillment locations. Wannaby creates new AR shoe app called Wanna Kicks. More companies are repackaging their goods for ecommerce.

No More Posts