Recent Articles

Condensed Commerce - October 26, 2018

Which who partnered with Snapchat? What kind of tech is a clothing company using? Let’s get down to what happened in commerce and tech news in the last week. This post is curated to help tune-out some of that noise and turn it into information that matters.

Condensed Commerce - October 19, 2018

Which social platform is changing how they do shoppable? How will Amazon effect B2B healthcare? Let’s get down to what happened in commerce and tech news in the last week. This post is curated to help tune-out some of that noise and turn it into information that matters.

The Inner Workings of Future Commerce at B2B Next

From the great speakers to the collaborative workshops, SMITH had an incredible experience at the B2B Next conference. We will share our consolidated learnings and takeaways in a later post, but we wanted to fill you in what you missed at our booth.

We are all shackled to Legacy Mountain

Time to move the digital transformation focus off the CIO and on to the CEO and Board   If you had told me in Q4 2016 that not much transformation progress would be made by Q4 2018, I would have been shocked. There is so much great advice in the market.  And a few fairly public successes.

Condensed Commerce - October 12, 2018

Who's doing a brick-and-mortar store? Who did Walmart partner with? Let’s get down to what happened in commerce and tech news in the last week. This post is curated to help tune-out some of that noise and turn it into information that matters.

Managing Your Work-Life Balance When Your Work is Your Life

Work can be stressful, no lie. If you’re constantly under the gun, because of difficult deadlines, difficult clients, or even a difficult co-worker (sarcasm), your job will slowly become the only priority. It will be hard to stop thinking about it. Your stress levels will slowly rise to a...

Condensed Commerce - October 5, 2018

AI-based travel app? What did Salesforce acquire? Let’s get down to what happened in commerce and tech news in the last week. This post is curated to help tune-out some of that noise and turn it into information that matters.

Condensed Commerce - September 28, 2018

What has Snapchat implemented? What is Walmart using blockchain for? Let’s get down to what happened in commerce and tech news in the last week. This post is curated to help tune-out some of that noise and turn it into information that matters.

Net Promoter Score: Would you Recommend Us?

Fostering customer loyalty is paramount to any successful business. But how do you measure it effectively? There are plenty of tools and methods available on the market. You can choose from the likes of Repurchase Ratio, Upselling Ratio, Customer Loyalty Index (CLI), and more. But what should...

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