Mia’s like you, a marketer under pressure to meet the demands of omnichannel customers. She knows her products, trends and competitors, but is overwhelmed with the volume and variety of data that she needs to analyze. She spends too much time trying to derive the insights needed to make critical marketing decisions, and needs to see how actions translate into sales.

She wants to deliver personalized, engaging, and proactive experiences to every customer across all digital and physical touchpoints. She needs just-in-time actionable insights about potential opportunities, with reasons and recommendations.

Thankfully, by applying machine learning to her data, she can do this and more. She can evaluate and predict outcomes, and explore what-if scenarios before taking action. Also, her smart system is getting smarter and smarter every day. It learns from her, from her customers, and from the data itself.

See how AI makes her data work harder for her.



You’ll be hearing a lot from Mia as the face of SMITH’s AI CX Solutions. You’ll see how AI can help you become more customer-centric and insight-driven, moving from “marketing-&-sell’ to a ‘sense-&-respond’ customer-led approach.

SMITH’s AI solutions can enable 360° Customer profiles with seamless integration across all digital and physical touchpoints, and provide real-time insight and predictions of potential impact on future customer engagements, while delivering personalized and proactive experiences.

Do you want a genius assistant making recommendations for the next best actions, offers, and unique engagement factors for each of your customers?

Mia has one. Learn how to be like her, with a quick one-on-one with us.





Tags: AI, CX, AI CX