Recent Articles

The Eternal Constant of CX

Keeping up with the ever-changing demands of customers in an always-connected world can be quite challenging for B2B organizations.

SMITH's Top Nine Posts of 2018

As expected SMITH's 2018 was bigger and better than 2017. New employees, new ventures, with a singular focus: make buying and selling awesome. Now that we're in 2019, let's take a look back at our most popular posts from last year.

Your B2B Buyers are ready for eCommerce, are you?

B2B buyers expect the same customization, convenience and accessibility as B2C commerce platforms. Many B2C best practices can be used to enhance the B2B experience and guide manufacturers’ digital transformation. Here are some topics and tools, like SAP Customer Experience, to consider.

SMITH’s Demo Space: Now with Emotion-Sensing Holograms

SMITH recently debuted its newly redesigned Gatineau office. The open house event was attended by clients, partners, and dozens of excited “SMITHies” anxious to show off their new home. At the event, we put our innovative spirits on display and invited everyone to experience one of our many Future...

Beyond the Cloud: How Edge Computing Enables Tomorrow's Commerce Experiences

Beyond the Cloud: How Edge Computing Enables Tomorrow's Commerce Experiences

Augmented Manufacturing: The Big Six HoloLens Use Cases for Manufacturers

Augmented Manufacturing: The Big Six HoloLens Use Cases for Manufacturers

The Keys to Higher Margins in the Increasingly Competitive Travel Industry

In 2017, the travel industry realized a 1-5% growth across all segments. Online bookings increased 5% from 2016. Though the industry seems particularly rosy, margins are getting tighter and tighter as companies fight for customers.

Better Selling for Marketers: Accelerated Commerce Tools for Adobe Experience Manager

Better Selling for Marketers: Accelerated Commerce Tools for Adobe Experience Manager

The Industrial Internet of Things: Let's Talk IIoT

The Industrial Internet of Things: Let's Talk IIoT

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