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The Next Evolution of Omnichannel Experience is Conversational Commerce

Commerce is at a point of inflection. The proliferation of channels and increasing adoption of digital engagement has challenged the traditional customer journey. Experiences are designed for the channel, not the customer, and journeys are still thought of as a linear progression. However,...

SAP Hybris Commerce Makes Flying Better

As customer experience-obsessed frequent fliers, we love anything that helps airlines deliver amazing travel experiences.

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