In 2017, the travel industry realized a 1-5% growth across all segments. Online bookings increased 5% from 2016. Though the industry seems particularly rosey, margins are getting tighter and tighter as companies fight for customers.
SEATTLE, WASHINGTON - Amazon Go during the year-long trial before finally opening in January 2018 / Shutterstock.com On January 22, Amazon Go finally opened to the public in Seattle. Everyone was excited about the prospect of a new type of store. Sure, we have self-check outs at WalMart, but...
As customer experience-obsessed frequent fliers, we love anything that helps airlines deliver amazing travel experiences.